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KMID : 1011620110270020097
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Korean Journal of Food and Cookey Science
2011 Volume.27 No. 2 p.97 ~ p.110
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The Influence of a Cook's Understanding of Organizational Fairness on Job Satisfaction and Business Performance at Family Restaurants
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윤태환:Yoon Tae-Hwan
최봉임:Choi Bong-Im
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Abstract
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The purpose of this study was to investigate the influence of a cook"s understanding about organizational fairness on job satisfaction and business performance at family restaurants in Seoul. Frequency analysis, reliability analysis, factor analysis, and SEM were applied to analyze the data. First, a confirmatory reliability analysis indicated that organizational fairness, job satisfaction, and business performance were sufficient to be used in this investigation. Organizational fairness, job satisfaction and business performance had generally significant relationships by implementing SEM. According to the results, distributive fairness (p< 0.001), procedural fairness (p< 0.05) and interactive fairness (p< 0.05) had positive influence on cook"s job satisfaction. Job satisfaction had a positive influence on financial (p< 0.05) and non-financial performance (p< 0.001).
Therefore, for the purposes of food-service companies" continuous increases in business performance and competition are generally necessary to suitably manage the fairness of various policies such as job stability, promotions, impartial distribution of salary, bonus and welfare work, and internal marketing.
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KEYWORD
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organizational fairness, job satisfaction, business performance
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